Unlocking the Power of Bidirectional Data Exchange between Payers and Providers, sponsored by InterSystems

Key stakeholders throughout healthcare are counting on the unfettered flow of timely, clean data between plans and providers to reduce provider abrasion, improve care continuity, and close care gaps, while also enabling more efficient workflows.

Unfortunately, scaling such bi-directional connectivity is proving slow going for two principal reasons: plans and providers all too often must connect with each other one by one, and most provider EHRs and plan operational systems speak different digital languages.

Leveraging our work with leading providers, a cross-section of plans, and EPIC, InterSystems will profile new tools and practices being deployed to overcome these challenges. 

Participants will learn: 

• Why point-to-point connections remain the norm despite industry-wide demand for multi-point solutions 
• Pragmatic strategies for pulling forward multi-point connectivity between plans and providers 
• Data transformation requirements for automating data exchange between EHRs and plan systems 
• Top use cases for translating bi-directional data exchange into quantifiable impact

Presenters:

Julie Smith, MSHI, RN-BC, CEN

Head of Global Healthcare Market Strategy, InterSystems

Julie brings over 20 years of experience in clinician-facing IT across health systems, health information exchanges, and enterprise EHRs. She is known for translating complex clinical, technical, and market insights into clear, executable strategy. Her work focuses on interoperability, connected health, analytics, and AI-powered innovation that delivers measurable impact for healthcare organizations and the patients they serve.

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Steven Berkow

Head of Value-Based Market Strategy, InterSystems

Steven leads InterSystems’ value-based care strategy, ensuring technology and services support health plans, providers, and partners in advancing care transformation. He brings more than two decades of executive experience across payer and provider organizations. Prior to InterSystems, Steven launched SaaS businesses at OptumInsight, led executive best-practice memberships at The Advisory Board, oversaw clinician engagement solutions at Press Ganey, and worked within UnitedHealth Group’s Center for Health Care Research, informing national and state-level value-based care initiatives.

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